Audience |
Owners, warranty manager, and staff
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Schedule |
3 hours (8:30-12:00 or equivalent)
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Beyond Warranty
Redefining After Move-In Service
Statistics (and logic) show the impact of after move-in service on repeat and referral sales: Exceeding traditional warranty practices is a powerful marketing strategy. Hear the numbers, see the ideas, and go back to work with the tools to take your warranty operations to the next level.
- What Surveys Say & Logic Supports
- Warranty or Maintenance? Setting Expectations
- Transition Services
- Active Service: Act as if You Like Your Customers
- Showmanship
- Expand, Extend, or Enhance?
Contact us to schedule training
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