Audience |
Managers and front line personnel
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Schedule |
3 hours (8:30-12:00 or equivalent)
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Help Sales (Selection, Construction, & Orientation) Help Warranty
Cooperation through Education
Warranty managers want sales people and other personnel to educate home buyers about maintenance and warranty services. To do this, these staff members must understand why and how. Buyers get a better understanding of warranty when the warranty staff provides better information to other departments. This program enables warranty personnel to accomplish this.
- Who’s Supposed to Do What?
- First, Do No Harm
- 20 Questions
- 10 Ways to Help
- Initial Expectations
- Selection Realities
- Frame Tour
- Orientation
Contact us to schedule training
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